Patient Communication & Care Gaps

Challenge: Children’s Wisconsin struggled to provide their custom and vended education content to patients and families in a user-friendly way. Clinicians and administrators either manually inserted links into After Visit…

Challenge: Duke needed a way to identify patient populations for their various research initiatives and invite qualifying patients to enroll, while masking the patient identify from the researchers. Research examples…

Challenge: Prior to hip and knee surgery, good patient education is an important way to encourage patients to keep their appointments and arrive prepared. However at MemorialCare, patient education for…

Challenge: Patients know about the importance of regular mammograms and colonoscopies, but these procedures are often seen as non-urgent, with delays in scheduling and frequent reschedules. The Community Medicine group…

Challenge: Patients have multiple options related to colorectal screenings (CRC), and much time can be spent during an appointment discussing the plan—assuming the patient arrives and is prepared in the…

Actively engaging employees helps with employee retention, and members receive yearly comparative data so they can better understand their benefits over time. Challenge: At 30,000 employees strong, BSWH has a…

This simple solution informed the patient at the earliest moment about the importance of the pre-surgical visit and the efforts to improve their post-surgical outcomes. Challenge: At Duke Health, preparing…

Xealth’s automatic distribution made surgery schedulers happy because they didn’t have to think about it, and patients had easy access to the information. Challenge: Proving COVID-19-Negative status prior to surgery…

Patients who have been contacted regarding this preventative screening have responded positively, resulting in a noticeable increase in scheduled screening appointments. Challenge: Annual mammograms are one of the best tools…