Patients who have been contacted regarding this preventative screening have responded positively, resulting in a noticeable increase in scheduled screening appointments.
MyUPMC Makes it Convenient for Patients to Schedule Their Screening
Challenge:
Annual mammograms are one of the best tools to help detect breast cancer in its earliest stages before symptoms occur. To encourage patients who are overdue for this important screening, UPMC sought to deliver educational videos and content directing the patient to schedule their mammogram.
Solution:
Patients who are overdue for their mammograms are identified by UPMC and passed to Xealth. These patients then receive custom and Healthwise curated content via Xealth in the MyUPMC patient portal. A link for patients to schedule their mammogram is provided, making it easy for them and reducing time required of the front office staff. Going live in November 2021, the patients who have been contacted regarding this preventative screening have responded positively, resulting in a noticeable increase in scheduled screening appointments.
